Frequently Asked Questions
Everything you need to know about your Pamper Nail Gallery experience.
How do I determine my correct nail size for press-on sets?
We highly recommend purchasing a Sizing Kit in your preferred shape and length before ordering a custom set. Alternatively, you can measure the widest part of your natural nail bed in millimeters using a soft measuring tape.
How long do the press-on nails stay on?
With proper nail preparation, our sets can last up to 2-3 weeks using professional-grade nail glue, or 1-3 days using adhesive tabs for temporary wear.
Are the nail sets reusable?
Yes! Because our nails are handcrafted with high-quality salon gel, they are durable and reusable. Simply gently buff away any dried glue from the back of the press-on nail after removal.
What is the current processing time for orders?
Standard orders typically ship within 3-5 business days. For handcrafted, custom-designed sets, please allow 7-14 business days for our artists to perfect your look before shipping.
Do you offer international shipping?
Yes, Pamper Nail Gallery ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for beauty products?
Due to the hygienic nature of beauty products and the custom labor involved in our nail sets, all sales are final. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.