Returns & Exchanges Policy
At Pamper Nail Gallery, we want you to love your manicure; however, due to the hygienic nature of our beauty products, we only accept returns on unused and unopened items within 30 days of delivery. Please note that custom-designed press-on sets are final sale unless a quality defect is present.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and photos of the items you wish to return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the unopened products in their original packaging, ensuring all protective seals remain intact to qualify for a refund.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our gallery team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
